![]() We just make Fetch, software that lets you move files from your Macintosh to servers run by other companies or people. Fetch Softworks is not a hosting provider - we do not run or maintain servers for customers, so we do not have access to the information you need to use to connect. See the What do I enter in the hostname, username, and password fields? help topic for more information. ![]() If you are trying to upload webpages, usually this means you should contact the web hosting provider that you have signed up with or your Internet service provider. You should contact the company or person that operates the server to which you are trying to connect, and verify the hostname, username, and password you should use. I don't know or I've forgotten my hostname, username, or password. I can connect successfully, but the file list never appears, or I get an error after connecting.I received an error saying "login incorrect", "rejected password," or "server cannot be found," but I know that I entered the correct hostname, username, and password.I don't know or I've forgotten my hostname, username, or password.Using the suggestions below, you can solve some of the most common problems you may have connecting to a server if they don't help, contact Fetch support for further assistance. Fetch Help > Using Fetch > Solving problems with connecting ![]()
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